Job Description:
- Prepare monthly action plan and result and submit it to the supervisor on/ before the 5th of every month. - Attend and provide timely response to customer regarding his/ her queries related to sales/ marketing/ after sales
- Attend and register complaints through phone (mornings/ evenings/ night)
- Follow-up of customer complaints on a daily basis through dealers
- Maintain all files and records as per our standards and provide assistance for implementation of various systems in after sales division
- Prepare analysis for follow-up
- Maintain day to day record of customers complaints through feedback from dealers
Skills Required: - Proficiency in MS Office
- Typing Skills
- Good Communication Skills
- Knowledge of VoIP systems
- Typing Skills
- Good Communication Skills
- Knowledge of VoIP systems
COMPANY DETAILS
Pak Suzuki Motor Company Limited (PSMCL) is a multinational automobile company part of the Suzuki Motor Corporation (SMC) Japan. Suzuki is the 11th largest automobile manufacturer in the world, employs over 45,000 people in 23 countries.PSMCL is the largest automobile company in Pakistan employing over 3,000 direct/indirect staff across Pakistan. Our most valued asset is our employees; we provide a challenging and conducive environment with a chance of tremendous growth opportunities, as we believe in continuous learning and development of our employees & their continuous effort and hard working made us market leader, we are committed to continue the same.
| Industry: | AutoMobile |
| Category: | Client Services |
| Total Position: | 1 |
| Job Type: | Full Time/Permanent ( rotating ) |
| Job Location: | Karachi, Pakistan |
| Gender: | Doesn't Matter |
| Age: | 22 - 28 Years |
| Minimum Education | Bachelors |
| Career Level: | Experienced (Non-Manager) |
| Required Experience: | 3 Years - 5 Years |
| Salary Range: | PKR. 10,000 to 15,000/month |
| Require Travel: | Not Required |
| Apply By: | Sep 15, 2011 |
| Posted: | Jun 15, 2011 |